In three easy steps, get the help you need:

Step 1: Summon help

Simply push your Lifeline Personal Help Button. If you have our NEW Lifeline with AutoAlert*, you will get an added layer of protection as it will automatically place a call for help if it detects a fall and you are unable to push your button.







Step 2: Hear a reassuring voice

No matter the time or day, a trained Lifeline Response Associate will answer your call, access your profile, and assess the situation.








Step 3: Get Assistance

After assessing the situation, our associate will contact a neighbor, family member, or emergency services based on your specific needs, and follow up to confirm help has arrived.